FAQ's

How do I pay for a MalMart purchase?

• MalMart offers you multiple payment methods. Whatever be your mode of payment, you can rest assure that MalMart’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

• You may use Internet Banking, Cash on Delivery and Credit card to make your purchase.

• MalMart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

How do I know my order is confirmed?

• Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS informing you on the estimated date of delivery. You can also check the current status of your order by logging into your account on MalMart and going to MY ORDER section.

What is the estimated delivery time?

• It often takes 3 working days to get the product delivered at your door steps. Business days exclude public holidays and Sundays.

How do I cancel my order?

If you wish to cancel your order, please follow these steps:

• You can write us on info@malmart.com and tender your cancellation request.

Is it safe to use my credit/debit card on MalMart?

• our online transaction on MalMart is secure with the highest levels of transaction security currently available on the Internet.

• All credit card and debit card payments on MalMart are processed through secure and trusted payment gateways managed by leading banks.